FAQ

The questions people actually ask.

Straight answers on price, lock-in, what’s included, and where we’re not the right fit.

How much does it cost?

Six published monthly plans: £39, £67, £99, £149, £199 and £249. Starter also has a £399 upfront option for the first 12 months. Both Starter routes cover the same site and service. See the full plans and pricing.

Am I locked in?

Starter monthly is £39/month with a 12-month minimum, then £39/month rolling with 30 days’ notice. If you pay £399 upfront for the first 12 months, after month 12 you choose either a £399 annual renewal or £39/month rolling, with 30 days’ notice. Your domain goes with you if you leave.

What does the monthly price cover?

Managed hosting, one ordinary .co.uk domain, SSL, a technical search foundation, monthly health checks, support and one monthly edit batch of up to 30 minutes. If something falls outside that, we tell you before you pay a penny more.

Do you do online shops or booking systems?

Yes. Both are available as add-ons on any plan from Standard up, or built in on a Commerce plan. We set the shop or booking system up, connect the card payments, and hand you your own login to run it. You own the shop and payment accounts, so the fees are yours at cost. See how online shops work.

How do you get me found on Google?

We build the site the way search engines actually read it: clear structure, the right words on the right pages, fast load on a phone, and the technical bits (page titles, descriptions, a sitemap, your local business details) done properly. Then we set up your Google Business Profile so you show on the map when someone local searches for what you do. It’s included and kept up every month, not sold back to you as an extra.

What’s AI search, and does it matter?

More and more people ask an AI assistant (ChatGPT, Google’s AI answers and the like) instead of scrolling a page of links. Those tools answer from sites they can actually read and trust. We build yours so it can be: plain, well-structured content, clear facts about what you do and where, and a machine-readable summary of your business. It’s the next version of being found, and we set you up for it now rather than later.

How long until it’s live?

We don’t put a date on it until we’ve seen what you need, so we don’t make a promise we can’t keep. You get a fixed price back within one working day, and we agree the timeline with the quote.

Who owns the domain and the site?

The domain is always yours. Once the initial term and relevant build fees are paid, the bespoke final site is transferable under our business terms. If you leave, we transfer the domain and provide a reasonable export of the transferable site and your content. No hostage situations.

Do I need to know anything technical?

No. Tell us what you do and where you work, and we handle the build, hosting and technical search foundation. Your included monthly edit batch of up to 30 minutes means routine small changes do not require you to touch the site.

What if my problem is bigger than the website?

If what’s holding the business back is operations, data or AI rather than the site itself, that’s Beyond Arc’s territory, our consultancy side. We’ll point you there.

Get a site

Tell us what you do. Get a fixed price back.

Two minutes to fill in. We aim to send a fixed price within one working day, by email. No required sales call, no obligation.

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